Privacy policy
Privacy Policy and Personal Information Protection Policy
Privacy Policy and Links to Third-Party Websites
This privacy policy does not apply to third-party websites accessible via links on our site, and Origami Extraction is not responsible for those third-party websites. When you follow a link to a third-party website, please review that site’s privacy policy before providing any personal information.
Collection of Personal Information by Origami Extraction
As part of our business operations, we may collect and process various types of personal information, including:
- Contact information: names, addresses, email addresses, phone numbers;
- Biographical information: titles, employers, career history, photos, videos, audio;
- Comments and polls;
- Contribution history, billing, financial information;
- Details about the services received;
- Career history, networks, affiliations;
- Recruitment Information: Resume, education, work history;
- Use of the Website and Technical Data;
- Information provided by you or on behalf of third parties;
- Evidence of consent;
- Please note that we do not knowingly collect data from individuals under the age of 14. If you are a minor, do not submit any data without a parent's consent. If you are a parent and your child has provided us with data, please contact us to have it deleted.
You share your personal information with us in the following ways:
By registering for events, workshops, conferences, and training sessions;
- By participating in fundraising activities;
- When communicating with Origami Extraction, regardless of the form of communication;
- When we provide services to you.
- In addition, you can share publicly available information, including on our website.
Use of Personal Information by Origami Extraction
We may use your personal information in the following ways, with your consent or on other legal grounds:
- To provide our services and manage our business, including our contractual obligations;
- To improve the user experience on our website and personalize the content;
- To provide information about our new services and developments, as well as invitations to events;
- Conduct analyses to better understand our customers and improve our services;
- Process job applications and evaluate candidates;
- To comply with our legal, regulatory, or risk management obligations;
- Prevent fraud and conduct background checks as needed;
- To ensure compliance with our legal rights and obligations and to protect the rights of third parties;
- Ensure that payments due are made and collect any outstanding payments;
- In the event of a reorganization of our organization, to transfer information to relevant third parties while ensuring data protection;
- We are committed to protecting the security of your personal information in such situations.
Sharing personal information with Origami Extraction
Your personal information may be shared as follows:
- Within the Origami Extraction organization and its associated network;
- With our employees in the course of business;
- With third-party service providers for various functions;
- In response to legal and government requirements;
- For advertising on third-party sites such as Google and Facebook, using cookies to deliver targeted ads;
- When you visit our website, third parties may use technologies such as cookies to collect information. You can manage these settings in your browser.
Retention Period for Personal Information by Origami Extraction
We retain personal information only as long as necessary to fulfill the purposes of this Privacy Policy and to comply with our legal and regulatory obligations.
Retention of Personal Information and Data Transfers by Origami Extraction
Origami Extraction uses CRM technologies to manage relationships with customers, suppliers, and partners. Information is also stored in a secure location for legal and tax purposes. We do not transfer any data outside of Quebec.
Protection of personal information by Origami Extraction
We adhere to rigorous protection standards to secure your personal information, using appropriate physical, technical, and administrative measures to prevent unauthorized access, loss, or unlawful use.
Although we take precautions, online transmission and electronic storage are not infallible. Therefore, your data transmission is at your own risk. If you suspect a breach, please contact us. In the event of a security incident, we will promptly inform you and take steps to mitigate the risks and prevent similar occurrences in the future.
Rights Regarding Personal Information with Origami Extraction
Under data protection laws, you have certain rights:
- Access: You may ask whether we process your information and obtain a copy of it.
- Accuracy: We ensure the accuracy of your data.
- Correction: You may request that we correct any inaccurate or incomplete information we have on file.
- De-indexing: Request the removal of your online data or links to your data.
- Anonymization: Request that your data be anonymized rather than deleted.
- Be informed of automated decisions that affect you.
- Be informed about the use of identification, location tracking, or profiling technologies.
You may also file a complaint with the data protection authority in your country of residence. To exercise these rights, please contact us using the contact information provided in the “How to Contact Us” section.
Use of Cookies and Contacting Origami Extraction
For more information on the use of cookies, please see our Cookie Policy, which is included in this Privacy Policy.
To contact us
For questions, comments, complaints, to exercise your rights, or to obtain information about our practices regarding service providers outside Canada, contact our Privacy Officer at gabriel@origamiextraction.com or by phone at 819-238-5117.
Cookie Policy Update by Origami Extraction
We may modify our websites and our use of cookies without prior notice, which could result in changes to the Privacy Policy and the Cookie Policy. Please review them regularly to stay informed about our practices.
Last updated: September 20, 2023.
Cookie Policy
Consent: By using our website origamiextraction.com, you consent to the use of cookies in accordance with this policy. You may withdraw your consent at any time.
Disabling Cookies: If you do not accept cookies, follow the instructions for your browser or use an automatic disabling tool. Please note that some services may not function properly without cookies.
We may change the cookies we use after your first visit. Please review this policy periodically to stay informed of updates.
Types of cookies used by Origami Extraction
The categories of cookies used by Origami Extraction and its vendors are detailed below.
Strictly necessary cookies: These cookies are essential for navigating the site and accessing its features. They enable basic services such as navigation between pages.
Performance Cookies: Analytical cookies are used to understand how visitors use the site, improve the user experience, and resolve issues. They do not link this data to your personal information.
Functionality cookies: These cookies provide features such as remembering your preferences (username, language) and enhance your experience on the platform used to access the site.
Targeting cookies: Targeting cookies collect data about your browsing habits to better tailor advertising to your interests. They are used by third parties, such as "Like" or "Share" buttons.
IP Addresses and Web Logs: Your IP address and browser type are used to diagnose problems, administer the site, and improve the service. This data is anonymous and cannot be used to identify you.
Tracking Pixels: Our emails contain a tracking pixel to track opens and clicks on links. This information helps us improve our communications. You can choose not to click on the links to avoid being tracked.
Note: This cookie policy does not cover the privacy practices of linked third-party websites.
Retention and Destruction Policy by Origami Extraction
Objective:
This policy outlines the procedures for closing, retaining, and destroying Origami Extraction’s customer records.
Definitions:
- File closure date: The date on which the file is considered closed and ready for destruction;
- Record Destruction Date: The date on which the record is destroyed.
Review and Closure of the Case
- A person is designated to implement this policy; otherwise, senior management is responsible for it;
- The case manager sets the date for closing and destroying the case file;
- Customer files are destroyed 15 years after the last engagement;
- Before the deadline, hard copies of electronic documents are collected.
Retention of Closed Files:
- Closed cases are retained for risk management and to meet legal requirements.
Record Destruction:
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Records are destroyed in accordance with the organization's standards or by another date, if necessary;
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The destruction date may be postponed in the event of complaints, requests for disclosure, audits, or investigations;
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The destruction date may be postponed if new consent is provided;
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This policy ensures the confidentiality of personal data and complies with applicable laws;
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A record of destroyed files is maintained.
File storage: -
Records that have not been destroyed are stored physically or electronically;
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Electronic records include emails, documents, images, metadata, etc.;
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This policy ensures the responsible management of customer records while maintaining confidentiality and legal compliance.
Origami Extraction's Complaint Handling Policy
Objective:
This policy ensures the effective and consistent handling of complaints related to personal information.
It applies to anyone who is dissatisfied with how their data is being handled.
Goal:
The complaint handling policy aims to establish a fair and transparent procedure for managing complaints at Origami Extraction. It supports service quality and provides a channel for expressing dissatisfaction.
Manager:
Mr. Gabriel Bélanger, President and Chief Privacy Officer, is responsible for implementing the policy. He oversees staff training and ensures consistent application of the policy.
Process:
- Any complaint regarding dissatisfaction with Origami Extraction may be filed.
- A complaint must include at least one of the following:
- Dissatisfaction with Origami Extraction.
- Damages related to Origami Extraction's services.
- Request for Corrective Action.
- Anonymous complaints are not processed.
- All complaints are handled confidentially.
- Any complaint received is forwarded to the person in charge.
- A confirmation of receipt will be sent within 5 business days.
- The acknowledgment of receipt includes a description of the complaint, the contact information for the person in charge, and instructions in case the complaint is incomplete.
Complaint File:
Each complaint generates a separate file.
The file includes the written complaint, the analysis, and the final response.
Handling the complaint:
- Processing begins within 5 business days of receipt;
- Processing must be completed within 30 days of receiving all necessary information;
- If the processing is delayed, the complainant is informed of the reasons and the expected timeframe.
Effective Date:
This policy takes effect on September 20, 2023.
For questions regarding the handling of complaints, please contact the person in charge directly:
Gabriel Bélanger
Privacy Officer
819 238-5117